Primary platforms: EXTOL supports some or all of these products on the following "primary" platforms:
When EXTOL says it supports a product on a primary platform, it means:1. We provide packaged installers and platform-specific launching utilities for that product on that platform.
2. We have done extensive quality assurance testing on that product for that platform.
3. We have Customer Support representatives who are familiar with that product on that platform.
Since it is a significant investment for EXTOL to add support for an additional primary platform, we do so only when the market demand for a given combination makes it worthwhile.
Secondary platforms: In addition to the primary platform support described above, EXTOL provides limited support for some of its Java products on "secondary" platforms, including:
When EXTOL says it supports a product on a secondary platform, it means:1. We provide basic installation and launcher functions for the product, using shell scripts.
2. We have test-installed that product on that platform, and verified the basic operation, but have not performed extensive QA testing.
3. We will make reasonable efforts to resolve platform-specific problems, should any arise, but cannot guarantee that they will be resolved.
EXTOL may promote a platform from secondary to primary status, based on market demand.
Platform Support Matrix
*Please contact Technical Support for system requirements for previous versions.
** EXTOL Business Integrator (EBI) - Server - only supported on Windows 2012 server
***EBI Studio - also supported on Windows 10