Customer Support

Complex systems can encounter a variety of unexpected issues. The situations may require additional help to understand Best Practices, implementation options or resolve unexpected error conditions. It is important to be able to resolve issues quickly and effectively in order to meet ever-demanding deadlines. Drawing on their knowledge-base of Best Practices, EXTOL Customer Services is dedicated to saving you time by providing answers to your issues, correctly the first time.

Customer Education

Whether you are new to e-Commerce, need to increase your data transformation skills, or just need a refresher course, EXTOL can provide education tailored to fit your special needs and skills.

Professional Services

EXTOL’s Professional Services team is dedicated to helping our clients make the best use of their time, data and investments in business-to-business (B2B) integration technology. Collectively, the Professional Services team has decades of experience in helping customers deliver production-quality integration applications.

Managed Services

EXTOL Professionals know how to get the most out of our powerful software technology, and can accomplish more, in less time than any occasional user. EXTOL B2B integration experts bring decades of experience and accumulated best practices to bear on your project, reducing the risk of false starts, delays, and project failure. Our Managed Services teams are leading experts in EXTOL software and have direct access to Customer Support and Development resources, allowing issues to be rapidly addressed.