What causes a company to change? It could be something as large as a merger or acquisition, or as small as deciding to use less paper around the office. Sometimes change can be scary, in part because it tends to shine a light on the dysfunctional processes within the company.
For example, when planning for change, a company might notice that they have been following a process that no longer is relevant or efficient. Too often a process is accepted, even if it is a dysfunctional one, which ultimately impacts the bottom line. If companies are not evaluating their operational processes on a constant basis, adapting to change will become more difficult.
Establishing regular evaluations of business processes will give more control over operations and help reduce the “fear factor” of having to make a bad decision while adapting to change. That said, evaluating processes requires having complete visibility to them. To do this, companies who have fully integrated their systems and application data will be able to see where their workflow bottlenecks or drop-offs are.
With a single integration tool connecting the entire organization, any department can view the health of operational processes. Automated notices can be set up to alert specific people of process disruptions, while dashboard views and on-demand reports can be called up by anyone, from the IT Manager to the CFO. Looking at data moving through the entire organization gives companies a global view over whether invoices were received, bids were answered on time, or even to check against a chargeback claim.
Whether companies strategically change for growth, or reactively change from market pressure, evaluating current process efficiencies will be at the top of the change plan. Utilizing integration to proactively maintain healthy processes will not only keep the pain of adapting to change at a minimum, it will certainly help companies achieve growth much faster.