Tag Archives: EDI-as-a-Service

A Collaborative Partner is Key

This blog post is the sixth and final part of a series highlighting the best practices for planning and evaluation EDI-as-a-Service.

When utilizing EDI-as-a-Service, offerings vary widely in capability, flexibility and quantity – meaning it’s important to find a partner who has a track record of meeting needs like yours.

EDI is a time-tested service and runs largely in the background. Its invisibility, however, can often obscure its value and importance to business. In fact, it can encourage the false impression that EDI solutions, including EDI-as-a-Service, are commoditized and interchangeable.

If you aren’t meticulous in choosing the EDI-as-a-Service best for your business, the penalty can be severe. If a provider responds poorly or too slowly to application, network, system outages or other out-of-band exceptions, consequences can include transaction loss, case flow disruption and potential loss of future business. Continue reading

Last-Mile Integration and Switching Costs

This blog post is the fifth part of a series highlighting the best practices for EDI-as-a-Service in planning and evaluation.

EDI-as-a-Service providers offer unique advantages to your business that may not have been previously attainable. Before making the final decision on engaging in an EDI-as-a-service solution, it may be critical to quantify the value of last-mile integration to your business. You’ll also want to develop strategies to reduce or eliminate switching costs.

The Business Value of Last-Mile Integration

Without end-to-end automation, many companies with close-to-cost business models would be unprofitable. Because of this, it’s important to realize that with EDI-as-a-Service, end-to-end automation requires last-mile integration between the EDI service and operational applications and data. Continue reading

Partner Setups and an Internal Contact with Your Provider

This blog post is the fourth part of a series highlighting the best practices for EDI-as-a-Service in planning and evaluation.

As you go about the implementation of an EDI-as-a-Service solution, knowing partner setups and determining an internal contact with your provider at the start of the implementation can save you a lot of time effort and frustration in the long-run.

Understanding partner setups, changes and how long they take

When onboarding new partners and implementing new transactions, a common complaint is that the process takes too long. Sometimes changes that should take minutes, take days or weeks. How can the expectation be set that a change sometimes isn’t instantaneous, but may take longer? Continue reading

Choosing EDI-as-a-Service and TCO

This blog post is the third part of a series highlighting the best practices for EDI-as-a-Service in planning and evaluation.

As past entries in this series pointed out, determining if EDI-as-a-Service is right for your business, and which provider solution makes the most sense, requires some careful consideration. Two very important caveats are to be sure to choose a solution based on requirements instead of provider capabilities, and approach your selection with a broadened view of total cost of ownership (TCO).

Pick EDI-as-a-Service for Requirements, Not Provider Capabilities

When EDI-as-a-Service offerings initially became available, “on-network translation” were the provided capabilities which hosted on Value Added Networks (VANs). Data format flexibility was minimal due to limited EDI translation options, where direct integration with enterprise applications and data resources could be offered, but came with a large price tag for the customization. Continue reading

Work to Predict Future Needs and Lifecycle Framework

This blog post is the second part of a series highlighting the best practices for EDI-as-a-Service in planning and evaluation.

As we discussed in the first post of this series, there are more deployment options to consider to most effectively and efficiently manage your EDI. It’s important to fully understand these alternatives before making a decision.

Take Inventory of Current and Future Needs
If you’ve decided that EDI-as-a-Service is best for your business needs, it’s important to think about what your current needs are and future needs will be in order to most accurately assess what services you require.
Continue reading