As businesses grow and evolve, so do the internal applications, systems and processes they depend on to run their operations. In addition to IT changes, they also encounter changes with departments, people, trading partners and other internal and external responsibilities. The impact of these changes is often not realized until it reaches a “Critical Point.” The Critical Point could be anything from performance degradation of both systems and people to losing business because of it. Some of the contributors could be the processes, the flow of data or even the format of the data being exchanged between internal and external applications (including cloud) and trading partners. This may signify the need for an Integration Platform in your organization. Factors that affect the need for an Integration Platform are specifically:
·Organizational changes – There may be people leaving, new people being added to your company or departmental responsibilities shifting. When there are organization changes at this level, domain expertise can be lost leading to process paralysis.
·New trading partner mandates – To start doing business with a new trading partner, you must accommodate their data and communication requirements.
·Customer retention – To keep current customers, accommodating their business requests is critical and may include modifications to the data format or a new format implementation.
·Executive mandate – New directives may have been received from the executive team to consolidate all redundant data and/or siloed applications.
·Business process improvement –Improving performance and efficiency of your business processes may require redefinition of the processes that move data throughout the organization and to/from trading partners.
·Systems modernization – The current implementation may include many legacy solutions for each partner or application that is reliant on fragile custom coded solutions. Consider modernizing systems to remove the dependency on custom coded solutions.
·Automation – Automating the transfer of data between your applications and partners would improve reliability and data safety.
·Electronic transfer – Compliance with certain e-commerce or government mandates could drive an opportunity for innovation.
If any of the above factors are occurring in your organization, it is time to consider adding an Integration Platform to accommodate the changes before your systems reach that “Critical Point”.