Unlike traditional on-premise software, the economics of Software-as-a-Service (SaaS) allow for profitable delivery of narrow, highly-specialized applications. As a result, the average SaaS application user consumes more applications than an average user of on-premise software. GetApp currently tracks over 5800 business apps and estimates that there are around 10,000 SaaS vendors, worldwide. And according to Intermedia, the average small-to-medium business uses more than 14 applications, from a variety of vendors.
Few applications, SaaS or otherwise, function as closed systems. So it’s no surprise that the explosion of SaaS applications has produced an aftershock of tools for integrating with external (cloud and on-premise) data and applications. SaaS leaders like Salesforce.com and NetSuite support ecosystems with tens or hundreds of integration options. But even the smallest SaaS application vendors offer one or two integration options. Continue reading