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Adobe® Captivate®

April 27th, 2010 Tara Schane No comments

Adobe® Captivate® is a rapid authoring tool for creating E-Learning content such as software demonstrations, quizzes, simulations and soft-skills training.  A major advantage to using Adobe Captivate is the Flash Output it creates. Most computers have a flash player; therefore it is viewed with ease. Also, no programming or multimedia skills are necessary to create with Captivate. As the world is becoming more digitally enhanced, E-Learning is becoming more prevalent. EXTOL is beginning to venture into this demonstration and training medium.

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Case-Sensitivity: know when (and if) it matters

February 11th, 2010 Don Fortune No comments

When most of us think about Case-sensitivity, we generally think of the way in which a program distinguishes between words using uppercase and lowercase letters.  It’s important to understand how systemically, this can influence the way in which files, directories, objects, and libraries are referenced.  Case-sensitivity makes things a little more complicated when multiple and remote systems are involved; often with more than one type of operating system.  A common EXTOL configuration may have EBI running on Windows, but reading and writing files from several other UNIX/Linux systems.  While Windows considers uppercase and lowercase letters in file names the same, Linux does not.  If we’re not careful, our integration may fail, all because of a simple letter. This blog discusses how different operating systems – Windows, UNIX/Linux, and System i – and their related file systems treat case-sensitivity.  It also suggests some general best practices. Read more…

FlashHelp™ – EXTOL’s new default documentation format

November 25th, 2009 Rich Garrity No comments

In creating this initial EXTOL documentation blog, I wanted to discuss with you the new default format for EXTOL documentation – FlashHelp™.

Before doing that however, I wanted to introduce myself. My name is Rich Garrity, and I am the Technical Team Lead of EXTOL’s Documentation Team. I hope this to be the first of many posts discussing EXTOL documentation and technical documentation in general. Now on with the post….

Beginning with EXTOL Business Integrator (EBI) v.2.4, and branching out to each subsequent EXTOL product release, we will be providing the documentation in multiple formats FlashHelp, JavaHelp (EBI), and PDF.

FlashHelp™ is a Flash-based help system generated by Adobe® Robohelp®. By utilizing Robohelp, our aim was to provide you with various documentation outputs (FlashHelp, JavaHelp, and PDF). This, we hoped, would allow you, the user, greater flexibility in viewing EXTOL documentation.

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